Télécharger les termes et conditions générales

The general terms and conditions apply to all agreements between Eeckhout-Decorte LV and the buyer. In the case of a contradiction between the terms and conditions of the purchaser-DD LV and these of the buyer, these of the representations of Eeckhout-Decorte LV. By placing an order, the purchaser accepts the full general terms and conditions listed here

  1. Prices: Unless expressly stated otherwise, all prices include VAT and expressed in EURO. Eeckhout-Decorte LV reserves the right to make changes to prices by changing circumstances in the market.

  2. Information: Eeckhout-Decorte LV cannot be held responsible for any printing errors. All data such as dimensions, colours, prices... listed on the site may be subject to change and are not binding. Photographs may not be copied or used without the prior written permission of Eeckhout-Decorte LV. Eeckhout-Decorte LV reserves the right to claim compensation for any infringement.

  3. Collection of the goods: When you choose to pick up your goods at the nursery, the pick up Address is: Kapstraat 4, 8840 Oostnieuwkerke at an agreed time between Eeckhout-Decorte LV and the buyer. Orders are also delivered on site. For this, shipping costs can be charged. In view of the nature of the products, the collection must proceed within one week after ordering your products. In case of collection, Eeckhout-Decorte LV cannot be held responsible for loss, theft, heating, frost or other damage in the event of carriage by the customer. If orders are not collected within one week of ordering, Eeckhout-Decorte LV cannot guarantee the quality of the product.The delivery deadlines are provided only by way of information and are therefore not binding unless expressly agreed upon. Delay in the execution of the order can never lead to damages or dissolution of the contract.Eeckhout-Decorte LV cannot be held liable for any loss, theft or damage while sending your order.

  4. Orders: The right to withdraw an order in the case of distance purchase within a period of 14 days does not apply to products that are susceptible to extinction or rapid lapse (Code of Economic Law art. VI. 53.4) The cancellation or modification of an order must be done within 24 hours of the registration of the order. If you cancel your order, 30% will be charged excluding VAT, according to your purchase amount. Eeckhout-Decorte LV reserves the right to refuse an order if it cannot be delivered due to circumstances. This is reported to the buyer within 48 hours.

  5. Privacy: The customer data provided to Eeckhout-Decorte LV is only used to carry out our core tasks being orders, offers, etc. These data are not provided to third parties. You can also always oppose the sending of mailings, info letters etc.

  6. Force majeure: Eeckhout-Decorte LV is relieved of the commitments made by him to deliver plants in the event of harvest failure, abnormal weather conditions or other cases of force majeure. Eeckhout-Decorte LV will report this in writing or by email to the buyer.

  7. Guarantees: Further growth and flowering we cannot guarantee, given the inability to supervise the treatments exercise. On other products, Eeckhout-Decorte LV offers warranty on sold items, as offered by the manufacturer.

  8. Payment on invoice: In the case of total or partial non-payment of invoices, interest shall be payable from the invoice date of the law and without prior notice, a rato of 12% per annum. The interests expire from day to day and are capitalised annually. In the case of total or partial non-payment of invoices, the amounts owed shall be increased by 10% with a minimum of €100. Eeckhout-Decorte LV has the right to suspend deliveries in the case of total or partial non-payment. If we are obliged to initiate a legal proceedings in order to obtain payment, the customer agrees to have a law-nursing fee to be paid on the basis of art. 1022 of the Judicial Code.

  9. Dispute: In case of dispute or dispute points concerning this invoice, only the Ypres court has jurisdiction.

  10. Complaints: Complaints regarding deliveries/withdrawals must be sent to us by registered letter within 24 hours after delivery/collection of the product. Complaints regarding the invoices must be sent to us by registered letter within 7 days after invoice date.

  11. return: The customer has the right to waive the sales agreement and/or delivered items without payment of a fine or an indication of motive. This should be done within 14 calendar days after delivery of the products. The shipping costs for returning these items are borne by the buyer. Important note! Plants do not fall under the this right)

Eeckhout-Decorte LV
Kapstraat 4
8840 Oostnieuwkerke, West flanders, Belgium
VAT/TVA BE 0827.474.039
T. +32 (0)485 62 27 34

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