General terms
Download general terms and conditions
The general terms and conditions apply to all agreements between Puur van't veld VOFLO and the buyer. In the event of any conflict between the terms and conditions of Puur van't veld VOFLO and those of the buyer, those of Puur van't veld VOFLO shall prevail. By placing an order, the buyer automatically accepts the full terms and conditions listed here
Prices: Unless expressly stated otherwise, all prices are inclusive of VAT and expressed in EURO. Pure van't veld VOFLO reserves the right to make changes to prices due to changing market conditions.
Information: Puur van't veld VOFLO cannot be held responsible for any printing errors. All data such as dimensions, colours, prices ... mentioned on the site may be subject to change and are not binding. Photos may not be copied or used without the prior written consent of Puur van't veld VOFLO. Puur van't veld VOFLO reserves the right to claim damages if any infringements are found.
Collection of goods: In the event of a choice of collection at the nursery, these must be collected at the following Address: kapstraat 4, 8840 Oostnieuwkerke at a time agreed between Puur van't veld VOFLO and the buyer. Orders can also be delivered on location. Shipping costs may be charged for this. Given the nature of the products, collection must take place within one week of ordering your products. Upon collection, Puur van't veld VOFLO cannot be held responsible for loss, theft, heating, frost or other damage during transport by the customer. If orders are not collected within one week of ordering, Puur van't veld VOFLO cannot further guarantee the quality of the product. Delivery times are provided by way of information only and are therefore not binding unless expressly agreed. Delays in the execution of the order can never be grounds for compensation or dissolution of the agreement. Puur van't veld VOFLO cannot be held liable for loss, theft or damage during shipment of your order.
Order of plants: The right to withdraw an order for distance purchases within a period of 14 days does not apply to products that are prone to die or expire quickly (Economic Law Code art.VI.53.4) The cancellation or modification of an order must therefore be done within 12 hours of the registration of the order. This can be done completely free of charge, except if the plants have already left the nursery. After this 'period' or from the moment the delivery has left our nursery, if you cancel your order, a 100% charge excluding VAT will be determined on your purchase amount. Puur van't veld VOFLO reserves the right to refuse an order if it cannot be delivered due to circumstances.
Privacy: The customer data provided to Puur van't veld VOFLO are only used for the execution of our core tasks, i.e. orders, offers, etc.. These data are not provided to third parties. You can always object to the sending of mailings, information letters, etc.
Force majeure: Puur van't veld VOFLO is released from its commitments to deliver plants in the event of harvest failure, abnormal weather conditions or other cases of force majeure. Pure van't veld VOFLO will notify the buyer in writing or by email.
Guarantees: Plants: Further growth and flowering we cannot guarantee, given the impossibility of monitoring the treatments. On other products, Puur van't veld VOFLO provides warranty on sold items, as offered by the manufacturer.
Payment on invoice: In the event of full or partial non-payment of invoices, interest will be payable from the invoice date by operation of law and without prior notice, at the rate of 12% per year. The interests expire on a daily basis and are capitalised annually. In the event of full or partial non-payment of the invoices, the amounts due by way of compensation will be increased, ipso jure and without notice, by 10% with a minimum of €100. Puur van't veld VOFLO has the right to suspend deliveries in the event of full or partial non-payment. If we are obliged to initiate legal proceedings to obtain payment, the customer agrees to have legal costs assessed at his expense in accordance with Article 1022 of the Judicial Code.
Dispute: In case of dispute or possible points of disagreement regarding this invoice, only the court of Ypres has jurisdiction.
Complaints: Complaints relating to deliveries/payments must be sent to us by registered letter or e-mail within 24 hours of delivery/pick-up of the product. Complaints regarding invoices must be sent to us by registered mail within 7 days of the invoice date.
Renunciation right - returns: The customer has the right to renounce the sales contract and/or delivered items without payment of penalty or statement of motive. This must be done within 14 calendar days after delivery of the products. The transport costs for returning these articles are borne by the buyer. (Attention! Plants are not subject to the right of renunciation)
Return of plants: plants will not be taken back unless agreed otherwise. Any costs for shipping (outward) and return are at the buyer's expense, as well as a depreciation of 15% on the plants taken back. A phytosanitary inspection will take place and any additional depreciation in value may apply.
Puur van't veld VOFLO
kapstraat 4
8840 Oostnieuwkerke, West Flanders, Belgium
VAT BE 0827.474.039
MOBILE PHONE: +32 (0)485 62 27 34
info@puurvantveld.be
